In Search of the Citizen Centric City: A Value Reflection Tool for Living Labs

This paper has been accepted to the ENOLL Living Labs Conference, Amsterdam in September 2014.


As the rise in ‘smart’ city initiatives and implementation of technologies within the urban environment become more evident, citizens face irrevocable changes to their environment and their lives within the city. Such reliance upon technological strategies to fix cities’ problems and a drive for constant innovation within the ‘smart’ city is largely being driven by technology companies and city leaders. In the literature surveyed, little is written regarding the disruption of sense of place within the city by new technologies, or to the nuanced ways in which human values are affected in this area. We present a prototype tool for the mapping of and reflection upon, human values in order to develop meaningful engagement and experiences for citizens. Our research is situated within the context of the Living Lab, which are becoming increasingly prevalent within the ‘smart’ city, enabling designers of technologies to engage with multiple stakeholders, including citizens, in the design and implementation of new

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